Support • Security
Our Security Policy
Security is our highest priority—right alongside world-class customer support.
Commitment to Protection
We take security extremely seriously. Modern technology brings external risks; our engineers stay current on threats and invest significant time and resources to ensure NetGCS and our customers remain protected. We operate with defense-in-depth and strict data handling standards to keep your data secure.
Password Tips
Best PracticesTo reduce the risk of compromise via social engineering, brute force, or dictionary attacks:
- Use a unique password for every important account.
- Create strong passphrases (10+ chars) using upper/lowercase, numbers, and symbols.
- Avoid names of family, friends, or pets.
- Don’t include easy-to-guess data (addresses, phone numbers, birthdates, SSNs).
- Avoid single dictionary words.
- Don’t rely on browser-stored passwords unless protected by a master password.
- Avoid logging into sensitive accounts on public or untrusted networks/devices.
- Prefer encrypted protocols (HTTPS/SFTP) over HTTP/FTP.
- When traveling, consider a private VPN or SSH tunnel to encrypt outbound traffic.
- Enable MFA wherever available; store recovery codes securely.